FAQs

Simply add the item to your cart and proceed to checkout to complete your payment.

If you contact us within 1 hour of placing your order, we will do our best to find a solution. Please email us at support@brekery.com and include your order number and recipient's name.

Please email us at support@brekery.com.

You can easily send your order to multiple recipients by selecting the addresses during the checkout process. Each recipient will receive their own separate shipping, and we will ensure that every box arrives fresh and on time.

If you have any questions, feel free to contact us at support@brekery.com, and we will be happy to assist you!

Once your order is placed, you will see a confirmation number on the screen. We will also send you an email with the details of your order.

If you do not receive the email, please check your "Spam" or "Promotions" folder.
Important: If you accidentally entered the wrong email, the order will still be processed, but the confirmation will not be sent to your email.

If you're unsure, just reach out to us at support@brekery.com, and we will be happy to assist you!

We accept Visa, MasterCard, American Express, Discover, Apple Pay, Google Pay, Shop Pay, and PayPal.

Yes, there are a few simple conditions: • Promo codes cannot be combined with other discounts or promotions. • They do not apply to orders over $300 or to purchases with more than 10 delivery addresses in a single order. • The maximum discount per code is $90 for a single customer. • Promo codes do not apply to BREKERY® MONTHLY CLUB subscriptions, as they are already discounted. • Promo codes are not valid for previous orders—only for current purchases.

We reserve the right to disable a code if we suspect abuse. However, if you have any questions, feel free to contact us, and we'll be happy to help!

Yes, it is completely safe.

The www.brekery.com website is secured with SSL (Secure Socket Layer) technology, meaning that all the information you enter during checkout (including card details) is securely encrypted and transmitted over a protected channel.

We do not store your card details and never share them with third parties. Payments are processed through certified payment systems (such as Shopify Payments, PayPal, and others), which meet the highest security standards.

We ship to all 50 states in the USA.

Standard UPS delivery typically takes 2 days. We also offer expedited shipping. If you are ordering from New York City, we have a special next-day delivery option for $40.

Shipping costs vary depending on your location and the size of the order. Please check our checkout page for the exact shipping costs.

After placing your order, you will receive an email with your order confirmation and a tracking number.

We take great care in packing every box to ensure your treats arrive safely. However, once shipped, the package is under the responsibility of the postal service, and sometimes unforeseen issues may occur.

If you receive a damaged product, please:

Take a photo of the packaging and contents (important for verification).

Email us at support@brekery.com within 24 hours of receiving your package.

Include your order number and a brief description of the situation.

We will review each case individually and work to resolve the issue because your experience is important to us.

Unfortunately, we cannot accept returns as our products are fresh and perishable. However, we genuinely care about your satisfaction, and if something went wrong, please contact us at support@brekery.com. We will do our best to resolve any issues.

We plan to launch our Brekery Rewards program soon, where you can earn points for purchases and redeem them for sweet gifts, discounts, and bonuses.

In the meantime: • We frequently run promotions and special offers—stay tuned for updates on our website and social media.
• Occasionally, we include surprises for regular customers in their orders.

Be sure to subscribe to our newsletter to stay updated on new arrivals and discounts!

Subscribe to our newsletter and follow us on social media (Facebook, Instagram, X, TikTok) to stay updated on all of our latest news, new arrivals, and special offers.

We won't overwhelm you with emails, we promise!
During checkout, you will have the option to choose whether or not you want to receive updates, promotions, and sweet offers from Brekery.

Gift recipient information is not added to the newsletter—only the person who places the order, and only if they choose to receive it.

If you ever change your mind, you can easily unsubscribe from any email with just one click.

Please email us at foodservice@brekery.com.

You can email us at support@brekery.com.

Business Hours (ET):
Monday - Friday: 9:00am - 5:00pm

We are always happy to assist you!

If you have any questions about your order, need help, or would like to share your feedback—just email us at support@brekery.com. And if you have an idea for a new flavor, product, or suggestion on how we can improve our service—don't keep it to yourself! Your opinion truly matters to us.

We read every email personally.
Thank you for being with us!

Choose the subscription plan that suits you, and we'll take care of the rest. A fresh box of Brekery® Almond Cookies will be automatically delivered on your chosen schedule, so you won't need to reorder.

All new subscriptions begin shipping on Mondays. No matter what day of the week you sign up, your first box of fresh Brekery® Almond Cookies will ship on the upcoming Monday.

Each delivery includes one fresh box of Brekery® Almond Cookies, baked and packaged specifically for your scheduled shipment.

You can choose from the following options:

Weekly subscription
Bi-weekly subscription
Monthly subscription
3-month prepaid plan
6-month prepaid plan
9-month prepaid plan
12-month prepaid plan

For weekly, bi-weekly, and monthly subscriptions, payment is automatically charged before each scheduled shipment.

The full cost of the prepaid plan is charged at checkout. One payment covers all the deliveries included in your chosen subscription period.

Yes. Weekly, bi-weekly, and monthly subscriptions can be canceled at any time before the next automatic payment.

No. Prepaid plans cannot be canceled or paused until all scheduled deliveries have been completed.

No. Once all deliveries are completed, the prepaid plan automatically ends. No further charges will be made.

Yes. All Brekery® Club subscriptions include free shipping within the US. Standard shipping rates apply to one-time purchases.

Yes. We bake Brekery® Almond Cookies every day except Friday and Saturday. Each box is prepared as close to the ship date as possible so you receive the cookies as fresh as possible.

Yes. Just enter the recipient's address at checkout.

Yes — our Almond Cookies with Orange Zest contain almonds (tree nuts). For a full list of ingredients and allergen information, please see our Allergy Information page.

Yes, absolutely. Just let us know in advance and we'll coordinate all the details with you.

Yes — each tin can include a personalized card or message for individual recipients, so every gift feels tailored even when sent in bulk.

Yes — send us your logo, and we'll confirm the design brief with you before printing. Once your order is ready, we'll also send a photo of one sample tin so you can see exactly what your team or clients will receive.

The minimum order is 10 tins. However, we're flexible — feel free to send a request even for smaller quantities, and we'll do our best to accommodate you.

Yes — and we're ready to take on even bigger orders.

Yes — we recommend placing corporate orders at least 2 weeks in advance to guarantee availability and on-time delivery. If you missed that window, don't worry: reach out anyway, and we'll do everything we can to accommodate your timeline.

Yes, we can arrange delivery to different addresses.

Currently, we ship exclusively within the United States.

Yes, we'll coordinate your preferred delivery date before confirming the order.

Yes, that's possible. Please note: your order will be confirmed once the payment is received.

Yes, we can work with a purchase order — just include your PO number when placing the request.

Yes — just let us know and we'll send over the necessary documentation for your records.

Yes — just mention your previous order when you reach out (your name, company, or approximate order date), and our team will pull up the details and make reordering quick and easy.

Yes — if you're planning regular gifting (quarterly, holiday season, employee milestones), reach out and we'll discuss a pricing plan that fits your schedule.

Our handcrafted almond cookies are perfect for a wide variety of events, including corporate meetings, conferences, weddings, birthdays, family celebrations, holiday parties, business events, and many other occasions where you want to offer your guests a delicious and beautifully presented treat.

Yes. We regularly prepare orders for office meetings, conferences, presentations, corporate celebrations, employee appreciation events, client meetings, and other business occasions. Our cookies make an excellent addition to coffee breaks, business meetings, and company celebrations.

Absolutely. Brekery® Almond Cookies are a wonderful addition to weddings, anniversaries, birthdays, family gatherings, children's parties, and many other special occasions. They work beautifully as part of a dessert table or as an elegant treat for your guests.

Yes. Brekery® Almond Cookies are a versatile choice for coffee breaks, cocktail receptions, buffets, and corporate events. They're easy to serve, require no additional preparation, and pair perfectly with coffee, tea, and other beverages, making them a convenient and elegant treat for guests.

Absolutely. Our cookies are an excellent choice for conferences, trade shows, seminars, presentations, and other professional events. They're perfect for coffee breaks, registration areas, meeting rooms, and exhibition booths.

Absolutely. We welcome orders for both small family gatherings and large events. No matter the size of your occasion, we'll be happy to help you select the right option and prepare your order with the same attention to quality and detail.

We recommend placing your order at least two weeks before your event. This allows us to prepare your order in advance and ensure everything is ready for your special day.

If your event is coming up sooner than expected, please don't hesitate to contact us. We always do our best to accommodate our customers, and if we're able to fulfill your order on shorter notice, we'll gladly do everything we can to help.

The ideal quantity depends on the size and style of your event. For coffee breaks, we typically recommend 2–3 cookies per guest, while dessert tables may require more. If you're unsure how many cookies you'll need, we'd be happy to help you determine the right amount for your event.

Yes. If your guest count changes or you need to make adjustments after placing your order, please contact us as soon as possible. If your order has not yet been sent to production, we'll most likely be able to find a solution and make the necessary changes. We always do our best to accommodate our customers whenever possible.

Placing a catering order is easy. Simply complete the Request a Quote form on our Catering page and provide a few details about your event. We'll contact you to discuss your needs, answer any questions, and prepare a personalized quote tailored to your event.

No. We accept orders for both small gatherings and large events. No matter the size of your event, we'll be happy to help you find the best solution.

Absolutely. Many of our corporate customers place repeat orders for meetings, conferences, company celebrations, and other business events. We'll be happy to assist you with future orders as well.

Absolutely. We encourage placing holiday orders as early as possible, especially for Thanksgiving, Christmas, New Year's, Valentine's Day, Easter, Mother's Day, and other busy seasons. Ordering in advance helps ensure availability and allows us to prepare everything in time for your event. The earlier you contact us, the better we can accommodate your preferred delivery date and any special requests.

Yes. If your event is located within New York City's five boroughs, delivery arrangements can be discussed individually to find the most convenient option.

If your order is being shipped to another state, we send it via a shipping carrier. In most cases, your order arrives within two days after shipment, helping ensure your cookies remain fresh and delicious.

Yes. If your event is located within New York City's five boroughs, we'll do our best to arrange delivery at a date and time that's convenient for you.

For shipments to other states, delivery is handled by the shipping carrier, so the exact delivery time depends on the carrier's schedule.

Yes. If you're planning a series of events or need deliveries on multiple dates, we'll be happy to coordinate a delivery schedule that fits your needs.

We recommend keeping the cookies in their original packaging until you're ready to serve them. They do not require refrigeration and maintain their quality at room temperature. Simply store them in a cool, dry place away from direct sunlight.

The cost depends on the quantity of cookies, the delivery location, and the details of your event. Simply complete our Request a Quote form, and we'll prepare a personalized quote based on your specific needs.

Our almond cookies are handcrafted using simple, carefully selected ingredients. With their delicate texture, rich flavor, and elegant presentation, they're an excellent choice for both business events and private celebrations. We pay close attention to every detail so your guests enjoy more than just dessert—they enjoy a memorable experience.

All Brekery® cookies are handcrafted in New York. We take great pride in every step of the process—from carefully selecting our ingredients to packaging each order—so every cookie meets the high standards we're proud to share with our customers.